General
The Sulô Riviera respects the privacy of all its customers and business partners, and
treats personal information (personal data) provided by you as confidential. The information we gather is processed and stored in the Hotel and we comply with the applicable legal requirements of the country.
Anonymous Browsing
Visitors to our website do so on anonymous basis. We have not configured our website to collect any information from your computer without your input. This means that unless you voluntarily and knowingly provide us with information, we will not know your identity, your email address or any other information identifiable to you.
Your Personal Data and our Privacy Policy
We use the information this website gathers strictly for marketing purposes such as determining travel patterns, tailoring promotions and working with affiliated partners. Unless you have expressly opted not
to participate when providing us with your personal information, we may share certain information with
our carefully selected partners or merchants for marketing purposes.
As the information we gather is not financially sensitive, except for the secured online reservation system handled by a third party, we do not use any encryption in transmission. All information is stored in our
secure server and all practicable steps have been taken to ensure that the information that you have
provided is protected against unauthorized or accidental access. However, we cannot be held responsible
for
unauthorized or accidental access beyond our control. You may wish to have access or request
correction of your personal information at frontoffice@sulorivierahotel.com. For Maharlikad members,
you can email maharlikard@sulorivierahotel.com. When communicating your request, please indicate
clearly the
original source of data collection.
Cookies
To enhance your experience on our website, some of our web pages may use “cookies”. Cookies are text
files that we place in your computer’s browser to store your preferences. Cookies by themselves do not
tell us your email address or other personally identifiable information unless you choose to provide this information to us by, example, registering for one of our services. However, once you choose to furnish
the site with your personally identifiable information, this information may be linked to the data stored in
the cookie.
We use the cookies to understand the site usage and to improve the content and offerings
on
our site. For example, we may use cookies to personalize your experience at our web pages (e.g., to
recognize you by name when you return to our site) save your username and /or password in password –protected areas, and to offer you products, programs, or services.
Safety and Security
The Sulô Riviera would like to advise you of our proactive security programs that are an integral part of
our daily operations. This include:
- Every staff is responsible for keeping vigilant while on duty
- Detailed security checks are conducted regularly at the Hotel
- Safe deposit boxes are available free of charge from the Front Desk
- All security staff in the Hotel participates in security workshops and have been thoroughly trained
for emergency situations of all types
- A fire alarm is available on every strategic location within the Hotel
- The Sulò Riviera is equipped with closed circuit television and recording technology ( CCTV)
at key public areas that is monitored by trained security officers